Refill
Support
Something not working, or have a question about using Refill? Here's how to reach us, plus answers to a few things people ask most.
Email us at support@refillsync.app
You can also report a problem from inside the app: Settings → Feedback. Include what you were doing right before it happened and your device model/OS version if something crashed or looked wrong.
Common questions
How do I add an item?
From the Add Item tab: scan a barcode, type the name in, or use Voice Add to say it out loud.
How do I share my household with someone?
Open Settings and share your household's invite code. Anyone who enters it joins the same shared inventory and shopping list.
My items aren't showing up on my other device
Refill syncs automatically in the background. If something's missing, try reopening the app and confirming you're connected to the internet - sync needs a connection to push and pull changes between devices.
How do I report a bug?
Use Settings → Feedback in the app, or email support@refillsync.app directly.